Privacy Policy – jili77app

1. Introduction

jili77app operates as an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We take our obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) seriously and are committed to handling your personal data with transparency, integrity, and care.

This Privacy Policy applies to all personal data collected through the jili77app website, mobile platform, customer support channels, and any other services we provide. It applies to all registered players, visitors to our website, and anyone who contacts us for support or information.

By registering an account on jili77app or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

jili77app collects personal data that is necessary to provide our services, verify player identity, process financial transactions, and comply with applicable legal and regulatory requirements. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card)
• Proof of address documents
• Selfie or facial verification images where required
• Proof of payment method ownership

2.3 Financial & Transaction Data

• Deposit and withdrawal history
• Payment method details (e.g., GCash account reference, bank account details for BPI, BDO, Metrobank)
• Transaction amounts in Philippine Peso (PHP)
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game history, bet records, and session logs
• Win and loss records
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, time spent on platform, and navigation patterns
• Cookie identifiers and session tokens

2.6 Communications Data

• Records of customer support interactions (live chat, email)
• Feedback and survey responses
• Marketing communication preferences

3. How We Use Your Personal Data

jili77app uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jili77app player account.
• Identity Verification: To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Service Delivery: To provide access to our games, promotions, bonuses, and all other platform features.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulations, and anti-money laundering obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, multi-accounting, and other prohibited conduct.
• Responsible Gaming: To monitor gaming activity and provide responsible gaming tools, including deposit limits and self-exclusion options.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the jili77app platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about jili77app, where you have consented to receive such communications.

4. Legal Basis for Processing

jili77app processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the jili77app gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML requirements and PAGCOR licensing conditions.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

jili77app does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the jili77app platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Law Enforcement Authorities

jili77app may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

5.3 Fraud Prevention & Security Partners

We may share data with fraud detection and cybersecurity partners to protect the integrity of the jili77app platform and safeguard all players from fraudulent activity.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jili77app's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

6. Cookies & Tracking Technologies

jili77app uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymized data about how players interact with jili77app, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili77app platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

jili77app retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The specific retention periods we apply are as follows:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer Support Records: Retained for up to three (3) years from the date of the interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion.

When personal data is no longer required, jili77app will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

8. Data Security

jili77app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jili77app platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Comprehensive staff training on data protection and information security best practices.

While jili77app takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, jili77app will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili77app:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jili77app holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jili77app Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with applicable law. Please note that certain rights may be limited where jili77app has overriding legal obligations to retain or process your data.

10. Children's Privacy

The jili77app platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jili77app does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11. International Data Transfers

jili77app primarily processes and stores personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines, for example, cloud infrastructure or fraud prevention partners operating in other jurisdictions.

Where such transfers occur, jili77app ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and its implementing rules. By using jili77app, you consent to such transfers where they are necessary to provide our services.

12. Updates to This Privacy Policy

jili77app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an on-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jili77app protects your personal data. Your continued use of the platform following the posting of any updates constitutes your acceptance of the revised Privacy Policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili77app handles your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach us by email at: [email protected]

Our support team is available 24 hours a day, 7 days a week. For data privacy-specific requests, please include "Data Privacy Request" in your subject line along with your registered account username to help us process your request efficiently.